Connaught FAQ’s

Connaught Care offers a wide range of personalised care services tailored to meet the unique needs of each client. Our services include companionship, personal care, medication reminders, light housekeeping, meal preparation, transportation assistance, and more. We also specialise in providing care for individuals with specific medical conditions or mobility challenges.

Requesting services from Connaught Cares is easy. Simply contact us through our website, phone, or email to schedule an initial consultation. You can book a tour of one of our luxury care homes or arrange a discussion appointment. During the consultation, we’ll discuss your needs, preferences, and any specific requirements you may have. Once we’ve established a care plan that meets your needs, we’ll coordinate the scheduling of caregivers and begin providing services.

Yes, all caregivers at Connaught Cares are thoroughly screened, trained, and certified to ensure they meet our high standards of professionalism and quality care. Our caregivers undergo comprehensive background checks, participate in ongoing training programs, and are experienced in providing compassionate care to individuals of all ages and needs.

We understand the importance of finding the right caregiver match for each client. While we cannot guarantee a specific caregiver, we do take your preferences into account when selecting a caregiver for you or your loved one. We strive to match clients with caregivers who not only possess the necessary skills and qualifications but also share similar interests and personalities.

Connaught Cares operates 24 hours a day, 7 days a week, including holidays, allowing us to offer around-the-clock support to our residents. Our flexible scheduling allows us to accommodate a wide range of care needs and preferences, from occasional support to round-the-clock care.

We understand that needs and circumstances may change over time. If you need to make changes to your care plan or schedule, simply contact our office, and we’ll be happy to assist you. We strive to accommodate changes promptly and efficiently to ensure you receive the care and support you need when you need it.

Yes, Connaught Care is fully licensed, bonded, and insured to provide home care services in our operating areas. Our commitment to maintaining the highest standards of safety, quality, and professionalism is reflected in our compliance with all applicable regulations and requirements.