01243 975240
Waterhaven Place Care Home Chichester
Latest Offers
At Connaught Care, we know that choosing care is never just about availability or timing. It’s about feeling confident, supported, and comfortable with what comes next. That’s why we’ve introduced some offers to give families more time, flexibility, and reassurance when exploring care.
- Book 3 weeks and pay for 2.
- Book 6 weeks and pay for 4.
Home Mover Offer
If care doesn’t feel right where you are, we’ll pay your notice period up to 4 weeks and help you to move.
Fee Freeze Offer – Fees Locked In Until April 2028
Move in permanently before 30.09.2026 and pay no annual inflationary increase on your fees. Guaranteed until April 2028.
* T&Cs apply
Waterhaven Place
Care Home
Waterhaven Place is a new luxury care home in Chichester, set on Sandpiper Road in the historic cathedral city of West Sussex. Opened in 2025, our 83-bedroom home offers residential care, dementia care, respite care, palliative care, convalescence care, permanent care and day care, all within one beautifully designed setting. As part of the Connaught Care Collection, Waterhaven Place is regulated by the Care Quality Commission, with care led by a Registered Manager and a permanent team of carers and hospitality colleagues. We do not use agency staff, so the people who welcome you on your first visit are the same people who will know your relative by name.
For families exploring care homes in Chichester, Waterhaven Place offers something quietly different: a home where hospitality, environment and expert care come together under a single, all-inclusive fee. There are no hidden costs and no awkward conversations about extras. Instead, residents and their families can focus on what matters: settling in, feeling at home, and writing the next chapter together.
We are proud to care for people living in Chichester and its surrounding areas, including many of West Sussex’s most sought-after villages such as Midhurst, Petworth, Arundel, Bosham, Lavant, Boxgrove, Fernhurst and Wisborough Green, as well as the wider communities of the South Downs and West Sussex.
Where to Find Our Care Home in Chichester
Waterhaven Place is located on Sandpiper Road in Chichester, West Sussex, PO20 2NZ, within easy reach of Chichester city centre, the cathedral, the South Downs National Park and the coast at Chichester Harbour. Families visiting from across West Sussex, Hampshire and the wider South East will find us a short drive from the A27, with good rail links to Chichester station. Local landmarks, including the Festival Theatre, Pallant House Gallery and the Goodwood Estate, are all close by, helping residents and visiting family to stay connected to the life of the city.
Waterhaven Place Reviews
Gallery
Explore Waterhaven Place, our luxury care home in Chichester offers a brand-new, inviting space with 83 private bedrooms, stylish dining areas, and cosy relaxation spots. Senior living in Chichester has never looked so good as you can step onto our outdoor terraces for stunning garden views.
WATERHAVEN PLACE GALLERY
Gallery
Explore Waterhaven Place, our luxury care home in Chichester offers a brand-new, inviting space with 83 private bedrooms, stylish dining areas, and cosy relaxation spots. Senior living in Chichester has never looked so good as you can step onto our outdoor terraces for stunning garden views.
Care Services at Our Chichester Care Home
Waterhaven Place is one of the few care homes in Chichester offering such a complete range of care under one roof. Whether you are arranging long-term residential care, dementia care, a short respite break, or specialist support after a hospital stay, our team in Chichester is here to guide you.
Residential Care
Our residential care in Chichester is designed for older people who need a little more support with day-to-day life, but who still want to live independently and on their own terms. Each resident has their own private en-suite bedroom, a personal care plan shaped around their routines and preferences, and access to every amenity at Waterhaven Place, from the Lavant Bar and Bistro to the Lotus Spa and on-site gym.
Respite Care
Respite care in Chichester at Waterhaven Place offers a short, supported stay for older people who would benefit from a change of pace, recovery time, or companionship while a regular carer takes a break. Respite guests enjoy the same all-inclusive experience as permanent residents, including spa treatments, gourmet dining, daily activities and access to our personal trainer.
Dementia Care
We provide thoughtful, person-centred dementia care in Chichester for residents living with Alzheimer’s, vascular dementia and other forms of cognitive change. Our home environment, colour palette, lighting and signage are all designed with dementia in mind, helping residents to feel calm, oriented and confident. Our team is trained to look beyond a diagnosis and care for the whole person, supporting individuality, dignity and meaningful daily moments.
Day Care
Our Day Care Members Club at Waterhaven Place welcomes older people from Chichester and the surrounding area for thoughtfully curated days that combine hospitality, social connection and gentle wellbeing. Each visit may include a freshly prepared lunch, an activity or class, time in the salon or spa, and the simple pleasure of company.
Palliative Care
Our palliative care in Chichester provides compassionate, comprehensive support for residents living with serious or life-limiting conditions. We work closely with families, GPs and local hospice teams to manage symptoms with skill and sensitivity, prioritising comfort, dignity and quality of life. Emotional and spiritual support is offered to residents and their loved ones throughout every step.
Nursing Care
Families searching for nursing homes in Chichester often need a setting that can support more complex care needs, including recovery after an operation, palliative care, or conditions that call for nursing-led oversight. Waterhaven Place is registered for residential and dementia care, and our team works closely with district nurses, GPs, hospices and community health partners to support residents with significant needs, including palliative and convalescence care. We are always happy to talk through specific needs on an informal call or visit.
Convalescence Care
Convalescence care in Chichester is designed for older people recovering from a hospital stay, surgery, illness or injury. Our team provides 24-hour care, restorative meals, gentle activity, access to our on-site gym and personal trainer, and a calm room in which to rest. Many guests stay with us for a few weeks before returning home with greater confidence and strength.
Permanent Care
For those for whom living at home is no longer the right answer, permanent care in Chichester at Waterhaven Place offers a place to genuinely settle. Residents bring their own furniture, photographs and treasured belongings, and our team helps them build new routines, friendships and interests. This is care that feels like home, not a halfway place.
Our Facilities
Indulge in a haven of comfort and care at Waterhaven Place, where state-of-the-art facilities meet warm, welcoming spaces designed to enrich every moment of your stay.
LAVANT BAR & BISTRO
GYM & PERSONAL TRAINER
HAIR SALON AND THE LOTUS SPA
CINEMA & CHILDRENS PLAYROOM
Our Activities
Our vibrant community is alive with a myriad of activities and events carefully curated by our passionate teams, ensuring there’s something for everyone to relish. Feel the independence and freedom to tailor your experience by indulging in as many or as few activities as you desire.
Artistic Pursuits:
Watercolour painting, pottery making, photography, theatrical outings
Culinary Adventures:
Cookery School workshops, chocolate making, sushi classes
Mind-Stimulating Activities:
Reminiscence activities, companionship
Outdoor & Fitness:
Garden exploration, gym workouts, gardening, woodworking
Themed Events:
Wine tastings, exotic evenings with entertainment
Excursions & Day Trips:
Local outings, shopping trips, pubs and restaurants London trips
Mind Games & Literature:
Crosswords, puzzles, board games, literature appreciation Animal Therapy & Play: Therapy sessions, intergenerational activities
Download the Waterhaven Place Brochure Here
Arrange a Visit to Our Care Home in Chichester
The best way to understand whether Waterhaven Place is the right care home for you or your relative is to come and see us. We would be glad to show you around, introduce you to our team, and answer any questions over a coffee or a relaxed lunch. To arrange a private visit, you are welcome to call 01243 684373 or use the enquiry form below.
Find Waterhaven Place
Contact Connaught Care today to learn more about our services and schedule a visit to one of our luxury care homes.
More About Our Care Home
Why Choose Waterhaven Place Among Care Homes in Chichester?
Families looking for the best care home in Chichester often start their search with a list of practical considerations: location, cost, care services and staffing. What sets Waterhaven Place apart is the way these come together with genuine warmth and attention to detail.
All-inclusive fees with no hidden costs
Our Connaught Complete Care package means one clear weekly fee covers care, spa and salon treatments, restaurant-quality dining, activities, excursions, personal trainer, chiropody, drinks for residents and visiting family, and even private dining for family occasions. Families know exactly what to expect from day one.
A permanent team and higher staffing levels
We do not use agency staff at Waterhaven Place, and we deliberately maintain higher staff-to-resident ratios than many other care homes in Chichester. This means more continuity, more familiar faces, and more time spent with each resident.
Five-star facilities under one roof
Waterhaven Place includes a fine-dining bistro, the Lotus Spa, a hair salon with a treatment menu, a cinema, a gym with access to a personal trainer, landscaped gardens, a children’s playroom for visiting grandchildren, and quiet lounges for reading or reflection. These are everyday features, not occasional treats.
Hospitality for the whole family
Care does not stop at the resident. Families and friends are warmly welcomed at any time and are invited to share meals, treatments, celebrations and quiet moments at the home.
A new care home designed for modern care needs
As a new care home in Chichester, Waterhaven Place has been purpose-built around the way care is best delivered today, with spacious en-suite bedrooms, accessible communal areas, considered acoustic and lighting design, and outdoor terraces that open onto landscaped courtyards.
Trusted Care in Chichester
Waterhaven Place opened its doors in 2025 and is operated by Connaught Care (Chichester) Ltd, part of the Connaught Care Collection. We are registered with the Care Quality Commission, and our home is led by a Registered Manager supported by a permanent care and hospitality team. In September 2024, Connaught Care was named Care Group of the Year at the Caring UK Awards, recognition we are proud of and continue to work hard to honour every day.
How Do You Find the Right Care Home in Chichester?
Finding the right care home for someone you love can feel like a great deal to take in. At Waterhaven Place, we are here to guide you through every step, from your very first question to the day your relative settles in.
- Talk to us first. We offer free, no-pressure consultations to help you understand your options, whether you are just beginning to explore care or need to move more quickly.
- Consider the level of care together. We will help you think through what is needed, whether residential or dementia care, alongside any medical, social or dietary needs, and we coordinate additional support for more complex needs. We provide free care assessments in as little as 48 hours.
- Understand the funding options. We will help you navigate what is available, including self-funding, local authority support and NHS Continuing Healthcare, so there are no surprises later on.
- Come and visit us. You are warmly welcome to look around Waterhaven Place, meet the team, see the rooms and get a feel for the community your relative would be joining.
- Work alongside the right professionals. We coordinate closely with social workers, GPs and NHS teams so the move into care is smooth, safe and built around the individual.
- Review everything at your own pace. We will talk you through the agreement clearly and honestly, so you know exactly what is included, with no hidden fees or confusing small print.
- Settle in with our support. Once your relative joins us, our team helps them feel at home from day one, keeping families involved, informed and reassured throughout.
At Waterhaven Place, you are never alone in this process. You are welcome to get in touch whenever the time feels right, for a free, no-obligation conversation about the way forward.
Frequently Asked Questions About Our Chichester Care Home
1. Where is Waterhaven Place care home in Chichester? +
Waterhaven Place is on Sandpiper Road, Chichester, West Sussex, PO20 2NZ. You can reach our team on 01243 684373 to arrange a visit.
2. What types of care does Waterhaven Place provide? +
We provide residential care, dementia care, respite care, palliative care, convalescence care, permanent care and day care for older people in Chichester and the surrounding area.
3. Is Waterhaven Place a new care home in Chichester? +
Yes. Waterhaven Place is a purpose-built luxury care home in Chichester that opened in 2025. It is one of the newest care homes in the city, with 83 private en-suite bedrooms.
4. How much does it cost to stay at Waterhaven Place? +
Our fees are all-inclusive, with one clear weekly cost covering care, dining, spa and salon treatments, activities and more. For a personalised quote based on your relative’s needs, you are welcome to contact our team in Chichester.
5. Can families visit at any time? +
Yes. We warmly welcome family and friends at any time and encourage them to share meals, treatments and time with their relative in our communal spaces or in their own room.
6. Does Waterhaven Place use agency staff? +
No. Waterhaven Place does not use agency staff. We invest in a permanent team so residents and families see consistent, familiar faces every day.
7. How many bedrooms does Waterhaven Place have? +
Waterhaven Place has 83 private en-suite bedrooms, set across thoughtfully designed communal areas including a bistro, cinema, spa, salon, gym and landscaped gardens. We also have rooms for couples.